September 19, 2013 The Prosperity of Beloved Companies When you having a clear path for decision-making, it drives both financial prosperity and prosperity of the human spirit. Employees stay and become more valuable.Customers become the army that grows the beloved company’s business. Read Full Post
September 17, 2013 Five Decisions to Transform into a Beloved Company Watch Jeanne introduce the five decisions that transform an “everyday” company into a beloved company. These decisions drive the behaviors customers love and will help you earn the right to customer raves. Read Full Post
September 12, 2013 What Story is Being Told About You in the Marketplace? Jeanne discusses the impact of the story that’s being told in the marketplace about your company. This is the story told by your customers and employees. What’s your story? Read Full Post
September 10, 2013 Are You “Earning” Your Customer’s Rave? What’s the story customers are telling about your company? Customers who love you won’t be able to stop raving about you, but you need to “earn the right’ to their story first. Read Full Post