Resources for Event Planners

I cherish my partnerships with event planners

and look forward to our partnership to deliver the exactly right experience for your event and audience.

My speaking page includes keynote and workshop topics we can use as a starting point to craft the presentation for your event.

Below are resources to assist you in planning your event.

Please contact me by email or by phone at 425-444-7654 so we can work together to create a memorable experience for your audience.

Jeanne Bliss Short Bio for Introduction and Collateral Material

Jeanne Bliss pioneered the role of the Chief Customer Officer and is an architect of the customer experience movement. Since 1983, she’s been a five-time Chief Customer Officer, coached 15,000 global executives on how to earn admirable growth by improving lives, delivered 1,500 keynotes, written four international best-selling books on Customer Experience, and cofounded the Customer Experience Professional’s Association.

Holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations, she moved the customer to the strategic agenda, creating transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations.

She is now the President of CustomerBliss, where she guides the C-Suite and Chief Customer Officers around the world on earning business growth by improving customers’ lives.

Ladies and Gentlemen, please welcome our speaker, Jeanne Bliss.

Downloadable Photos

Click image for hi-rez file

The First Chapter of Jeanne’s Books for Your Marketing and Your Audience

Chapter 1

I Love You More Than My Dog

Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad

Download Here

Chapter 1

Chief Customer Officer 2.0

How to Build Your Customer Driven

Download Here

Chapter 1

Would You Do That To Your Mother?

Download Here

Resources for You

Click to access each file
Speaking Overview
Keynote Clients
Jeanne’s Bio and Intro

Gifts for Your Audience

With every speech you book with me, I also provide tools and learning to extend the impact of your event.  Here are those tools.

MY QUIZ TO DRIVE THE ACTION

This quiz prepares your audience before my speech or is a great resource to deliver in your show summary email.  It keeps your audience connected to your event and continuing to receive value. We can also prepare it as prework for your audience to present during the event.

E-LEARNING COURSE

“Would You Do That to Your Mother?” is now a complete 40-module video course, complete with downloads, huddle and workouts for your leaders and their teams. It’s usually $500.  But for you…

  • When you buy books for your audience, I will gift you 50 licenses to give to whomever you choose. Just give me their emails.
  • For your audience, when they buy ten books, I will also gift them the course. All they have to do is email me and let me know.

DOWNLOADS AND MATERIALS

In the downloads section of this site…you can direct your audience to download additional materials to advance their cultural, leadership and experience transformation.  Some examples of what they can access there include:

What’s Our “Three Blocks Long?” Poster for Your Audience to Download here.

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