June 29, 2017 The role of the Chief Customer Officer in Europe A new report from Talecco. Read Full Post
June 22, 2017 Customer experience innovation: A shift in how to think about it What if we shift from a model whereby innovation requires an off-site to one where it’s rooted in simplicity? Read Full Post
June 15, 2017 Collaboration is what CCOs need to embrace Is this ** the ** skill CCOs need in 2017 and beyond? Read Full Post
June 8, 2017 Some kudos for our customer experience blog Shouting out some of my team and tools. Read Full Post
