As it turns out, there is a connection between doing the right thing and the Golden Rule. We are programmed to care. We take that instinct to do the right thing with us to work. We want to exercise our instincts for making decisions that are right for customers and co-workers.
Beloved companies let their employees exercise that natural instinct. It’s part of daily decision making to do what’s right. It’s decision-making that is enabled, heralded, and celebrated—not challenged, impeded, or stopped.
