Daily Huddle: Is Hiring Your Most Important Decision?

The Make-Mom-Proud companies focus on filling up their companies with people who care.

As we move past many of the traditional ways of interacting with companies, what we expect from the people across the chat box, sales counter or service desk has changed dramatically. Especially the newest breed of customer is flexing their spending muscle by choosing to interact with companies that provide caring people, relevance, choice, and speed. The ability to empathize and “be human” is now cited as a reason customers stay or go. It is a condition for earning their sale.

Make hiring your most important decision.

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