April 17, 2020 Gracious Giving: Publix Super Markets Offers Rent Relief to Tenants Companies like Publix Super Markets are giving to others that need more than they do by offering rent relief to their small business tenants. What can you do in your own business and life to practice gracious giving in these times? Read Full Post
April 15, 2020 In this Pandemic, Move How You Listen to Customers—From ASKING to UNDERSTANDING In these times, I want to talk about listening to your customers. Do you stop your surveys? How do you listen? In this article, I share six key ways in which we should listen to our customers and communicate with them. Read Full Post
April 10, 2020 Turn, Adapt, and Be Human: Tito’s Vodka Shifts from Vodka to Hand Sanitizer In today’s video: Tito’s Handmade Vodka is making 24 tons of hand sanitizer instead of vodka. During this time, the ability of organizations to turn, adapt, and be human is vital. Learn more in this Daily Dose of OPTIMISM! Read Full Post
April 9, 2020 The Power of Uniting: A Lesson from the Chino Valley USD Choral Concert Let’s recognize that there’s no problem we cannot solve if we don’t put our heads together. In this Daily Dose of OPTIMISM!, I share this key lesson about the power of uniting, inspired by the Chino High School Chamber Singers. Read Full Post
