The silos often get in the way when we are serving customers. We deliver a broken up experience when the data does not connect – and so the frontline is compromised with lackluster information. Customers are triaged, put on hold, or passed from one person or department to another.
Can you “jump a fence” to connect the silos and data? Rackspace makes it easy to get help, support, and service without the customer “hot potato.” They connected the team to give customers peace of mind.
