How Do You Deliver a Reliable Experience?

customer desire graphic

Keynote from the Customer Success Summit 2014 (30:34 minutes)

Customer success is about uniting the company and delivering a reliable experience that your customers want to have again. (And one they’ll want to tell others about it too.)

http://vimeo.com/90381195

 

Written by Jeanne Bliss under on June 3, 2014 2 Comments

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